1 reviews | Active since Apr 2021
Almost but not quite.
The delivery drivers have been great, if I could rate the delivery service only, I would give that part a 5 star including the packing and packaging, but the rest isn't so great. 1) I don't understand why they have to charge 15% higher than the initial purchase, very inconvenient. I understand that it's for item replacement in case a selected item isn't available, but it's really costly and the adjustment isn't immediate or visible. I want to pay for what I bought, not what might not be available, which brings me to my next point.
2) You need to do a better job at updating product availability. It's really annoying that when you are about to check out, a product isn't available and when replacements are made, it isn't replaced with something of equal value. It's really inconvenient and the worst part is when you select an alternative, that alternative isn't available.
3) Your app has bugs, it freezes, it becomes slow and it drags, please update and check your system for bugs before newer release, it is very infuriating when you have to close and open the app multiple times.
