Agrevated and Annoyed Past (EX) Customer

Good day. The way Checkers East gate treats it's customers is appalling. I was there yesterday 26/02/2019 and went to the Pharmacy yesterday and paid for my medication that I bought. I didn't purchase anything else from the store yesterday. And as I was about to leave the door beeper went off. The lady security the asked me to open my handbag, which I did. She then looked through my bag and found body sprays that I have been using. She asked me why I have them in my bag (Revlon Unforgettable & Pink Happiness). I said to her, those are mine and have been using them (I told her she could check because they were probably half). Imagine such a common products that could be bought anywhere (Pick n Pay, Clicks, Dischem, Game, Kit Kat, Makro just to mention a few stores that sell those body sprays, nxa!). She then proceeded to go through my handbag right there at the door (whilst people are passing by probably thinking I'm some sort of common ********). NXA! Never mind the humiliation and embarrassment. is this how you treat your customers Checkers. She then found a chocolate slab in my handbag. She then checked if the beeper was triggered by the chocolate that was in my bag, which it did. She asked me for the till slip for the chocolate slab, and then told her that I came in with the chocolate. I had received the slab from work after we won a challenge (break out task) for the team (during a strategy meeting). She seemed not to believe me, and asked sarcastically why the chocolate didn't beep at the door when I walked in. I told her that I didn't know, but simply went into the store to go to purchase medication and that was it. She then referred the matter to her male security guard colleague. Who in-turn also asked if I entered the store with the chocolate , why did it not BEEP? I told him that I didn't know, but tried to explain to them that I have many products in my handbag that could be found at many retailers, and don't carry the till slips for them. He then told me that I should have gone to them first at the door and marked off all the products that could be found at the store (by the securities). Are you serious, how ridiculous is that. There is not even suggests this at the entrance or anywhere at the store for that matter. Imagine if I have gum, lip Ice, deodorant sprays, still water, chocolate, tissues and more. And I supposed to spend 10 - 15minutes at the door marking off items just to be able to access your store???? HOW RIDICULOUS!!!! Whu don't you mark your items so that they'll be easily identifiable when found in the possession of a ********? Label them or something! I have no idea where Mamokete bought those chocolates to give to us at the meeting, could've been anywhere, and whether they were deactivated or not, I have no idea. Then the matter was referred to the Manager (Harold I think). I female security told him what happened, then in an attempt to reclaim my dignity and verify my story, During that time, the female security continued looking through my bag to see if I hadn't "******" anything else from the store. I had to call my colleague Jane and put her on load speaker , so that she could confirm where the chocolate came from. FINALLY, he then asked the male security to deactivate the chocolate from beeping and was allowed to leave. I was then subjected to further scrutiny as the lady security guard referred the matter Had Jane not answered her phone and confirmed my story, I probably would have been subjected to more embarrassment and humiliation by your staff. No apology after that incident, NOTHING! I am utterly appalled by how you treat your customers and never wish to ever set foot at any of your stores again.

The attitude and behaviour by your people was degrading and outright disrespectful.