DG
David G

1 reviews | Active since Dec 2024

13 Dec 2024, 07:53

Absolutely Disgusting for a paid service

Terrible experience. I needed to order batteries in a hurry. First they rejected several of my cards due to a security breach as the app told me. Then, when payment was finally accepted, they kept rejecting my order due to no stock. I had to select several different brands and all of them had no stock. I had to phone in a couple of times and the second guy, Thando, refused to stay on the line with me as the problem was resolved. He didn't care whether I received my batteries or not. Thanks for nothing Thando and Sixty60. Useless. Also Thando, who made me identify myself by my name and surname, refused to identify himself by name and surname.

I had to drive to the shops to go get the batteries. They're meant to be here for convenience. But they choose to make things more difficult and frustrating. Work on your customer service team. Now I must wait several days for the money to be refunded into my account. What a joke.

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