ABSOLUTE WORST SERVICE

Placed an order on Thursday 04/11 and an item was delivered short. I reported the issue on the app while the driver was still here. I received the confirmation of my issue via email. I have not received a single phone call, email or any other form of comms from Checkers regarding the short delivered item. On Tuesday 09/11 I called the call centre and was told I need to wait 48 hours to receive my credit. I told the lady I don't want a credit as I don't want to use the stupid app or their service again. I want my goods delivered to me. I spoke to a manager Wasim, and he promised that he will have my issue resolved that day. He did not even bother to return my call. Nothing has been done. I called today and still nothing has been done. I asked to speak to a manager and eventually got to speak to Joe, and now Joe needs to speak to Wasim ... I mean seriously ... ABSOLUTE WORST SERVICE EVER IN MY LIFE. WHAT EVER HAPPENDED TO THE CUSTOMER IS ALWAYS RIGHT? WHAT EVER HAPPENED TO KINDNESS? THE CALL CENTRE AGENTS ACT LIKE THEY ARE DOING YOU A FAVOUR ... I MEAN REALLY??? I PAID FOR SOMETHING I DID NOT RECEIVE, I DID NOT ***** IT. CAN I JUST HAVE MY ITEM BACK .... IS THAT SO HARD TO UNDERSTAND???