TR
Thabang R

1 reviews | Active since Jul 2013

29 Apr 2021, 19:25

****A SHOP/BANANA STORE/ DISREGARD OF THEIR STAFF MEMBERS

must say that the state of Checkers Scottsville Mall at Alan Paton in Pietermaritzburg needs much to be desired. I can't take this any longer now and I feel it's time I dress this. The Money market terminal had one till operator and ques was long and you still did see the decency of addressing the ineeficiencies or you think this is a black customers store and you do not treat us right or the way we. should be treated.

We deserve service and require and pay for service. I am tired of keeping quiet about this lack of regard towards your customers, you chase your pockets and disregard your customers, the next thing your staff member will have a short payment and then you take action against with trying to find out the matter,

I always stand up to this and today it was the last straw. Money Market staff is tired and they lose customer service because of how they are overworked. not to mention the other tills operators.

I mean the poor planning from Managers or store managers, you have the nerve to open few service centre operators knowing that you have about a lot of Universities and students flock there to buy groceries and quesadillas are long and staff is overworked.

If this is your way of saving costs then why don't you downsize so that we know the reasons you are short staffed. I mean yesterday I was there twice and queues were long and almost hitting the door to the Mall.

Your do not care about the likes of Nomtha Mbatha wh had to leave her station to look for Supervisor to void for her as customers were swearing at her for long queues and slow when you with your planning,

This is disgusting (sic) to save costs and make profits at the back of other junior staffers while you sit at home sipping your refreshments. your company culture is in question and you cannot uphold while people are suffering. Your Assistant MAnager was tired to mention the least or she looked tired from doing up and down trying to void for everyone. tjeeeerrrrr i ma gatvol.

Checkers is like ****a Shop or Banana Company. The express terminal where people buy less than 10 items is always closed for what I do not know. Until you take your staff seriously, nothing will go right. Your store is like an animal farm " I must say that the state of Checkers Scottsville Mall at Alan Paton in Pietermaritzburg needs much to be desired. I can't take this any longer now and I feel its time I dress this.

I always stand up to this and today it was the last straw. Money Market staff is tired and they lose customer service because of how they are overworked. not to mention the other tills operators.

I mean the poor planning from Managers or store managers, you have the nerve to open few service centre operators knowing that you have about a lot of Universities and students flock there to buy groceries and quesadillas are long and staff is overworked.

If this is your way of saving costs then why don't you downsize so we know the reasons you are short staffed. I mean yesterday I was there twice and queues were long and almost hitting the door to the Mall.

Your do not care about the likes of Nomtha Mbatha wh had to leave her station to look for Supervisor to void for her and customers were swearing at her for long queues and slow when you with your planning,

This is disgusting to save costs and make profits at the back of other junior staffers while you sitting at home sipping your refreshments. this is like animal farm "

All animals are equal but some are more equal than others"

Checkers is like ****a Shop or Banana Company. The express terminal where people buy less than 10 items is always closed for what I do not know. Until you take your staff serious, nothing will go right.

Your core culture is contradictory to this "We believe our employees are key to our success. We focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives." How do you intend to attract the staff or workforce that will be dedicated when you treat the current staff like this. The Assistant Manager was tired and you ask yourself whats happening with your Fatigue Risk Management Procedure if you have.This is disgusting that staffers get home and can't even assist their kids with home because the parents are tired and kids tell them that you are always tired.

YOU NEED TO PRIDE YOURSELF IN YOUR CULTURE (sic)

MR ST RAMASODI ***

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