JL
Jaylee L

1 reviews | Active since Nov 2018

02 Dec 2020, 10:08

A CARING CHECKERS SERVICE

I have been a regular customer of the Checkers Vergelegen Plein in Somerset West, Winelands, for quite some time.

The supermarket aisles are nice & wide & everything is well displayed with a very fresh & clean look about it.

On Monday the 30th November, around 5.30pm, I needed to do some Grocery Shopping.

Having had a number of bad sinus headaches, & a spate of nosebleeds, with the ever changeable Cape weather and South Easter’s, my fridge & pantry were quite bare.

Reaching the cheese sector, to my horror I, once again, suffered a severe nosebleed. My lone tissue was soaked through in seconds. I moved to the alcohol section where it was quieter, & I thought, would be less disturbing to other shoppers.

However, I soon began to panic. How on earth would I be able to get out of the store into the Mall section & back to my car?

The 2 African ladies in the Bakery Section noticed my predicament. They came hurriedly along with the largest roll of kitchen paper I had ever seen & began tearing off large sheets of paper for my use.

The one lady had to return to the bakery counter & the other lady stayed with me the entire time, until my nosebleed had subsided.

I was so grateful for their calm helpfulness in what could have been a very unpleasant situation. Later I expressed my gratitude to the Manageress on duty.

How sad to hear her saying «Thank you so much for that feedback. Most often we don’t get complimented for the service of our staff. Instead we deal with criticism from our clients »

Well this time I can only say they really rose to the occasion with care & great service.

Thank you Checkers Vergelegen Plein in Somerset West, Winelands.

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