AV
Angelique V

1 reviews | Active since Mar 2011

03 Apr 2015, 20:24

90% of bird food spoiled

on the 1st APRIL.<br> we went to Davenport Checkers for 2kg Drakensberg parrot food, we left it as it had bugs in it and called the staff so they could remove it from the shelves. *marltons / drakensberg <br> <br> on the 2nd APRIL<br> we went to checkers hyper pavilion and bought 2kg Drakensberg parrot food mix, upon arriving home and opening the bag.... the food was spoilt, mites everywhere and webs.<br> <br> I return today and got a refund. <br> <br> Im really disappointed and disgusted that they would even try sell the spoilt food. (it was not expired, it was SPOILED)<br> <br> At least, once a week do a stock check and make sure the food has not spoilt with bugs and webs because it is dangerous for the customers birds.<br> <br> <br> I HAVE HAD IT UP TO HERE WITH SUPPLIERS AND STOCK QUALITY.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply07 Apr 2015, 10:27
Official
Hello Angelique2,

On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the quality of the parrot feed at Checkers Davenport Road and Checkers Hyper Pavillion stores.

As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations