HP
Herman P

1 reviews | Active since Feb 2015

08 Apr 2015, 16:21

2nd time!!

Well, the first time I complained. Was about the cheeses and so on. The cheese has almost been taken care of. I would recommend, someone has to at least pack the fridges?!? But the pies?? At 2:40 in the after noon, there is only 5 pies to choose from? And the sausage roll, is over cooked! But that's not my main concern. I am a loyal customer of Checkers!!! I always support them. But NEVER again! If spent almost R5000 on food yesterday at Checkers. I get home, start un packing. And guess what? The first packet of Chicken I open, is so rotten. I could not bear the smell of it. It almost made me throw up. Well, I can't take it back to them. Because I had to throw it away. Just imagine how my car would have smelt??? No man! Don't you guys look after things like this? Now that money is thrown into the garbage! And I loose my hard earned money? That is not fair! I WILL NEVER support Checkers again. Neither me, my family nor my company will support you again. What happened to your quality and service? It is terrible!! I really hope someone could get back to me on this. and not just send an email, asking for pictures that I have taken on my phone!<br> <br> All the details of the purchase is as

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply09 Apr 2015, 11:55
Official
Hello Harry86@Z,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear that of your disappointment with the chicken purchased at Checkers Brits Mall. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.

One of our representatives will be in contact with you to gather further information regarding this matter.

Kind regards
Devon Currie
Customer Relations

Best regards,