10% off in store discount not working and useless managers

This Store specifically this store is a nightmare even if your 60 location uses this store managers are useless and look for every way out ,I was even Shocked when Suresh phoned back as he never does,and that was just to see if he could find a loop hole to get out of the ****

I don't see why I need to go to other management or escalate a simple issue the manager vouod have solved by applying the 10% discount and then calling the IT team to lock that 10% off in store for the reminder of the month what useless managers and yes I am in IT so i know how your 60 60 works let's just say I have a very close relationship to the scanners the zebra tc 52 and tc 57 that are used for the store side usaged

I personally feel the 10% off was active before going to swipe at the teller and should have been pushed by the manager it literally shows on the app one store visit of 10% and I know it works as i have done it before this is utter bull**** that he saw it didn't work, trying to claim the cars discount of individual items were the discount that's the blady individual specials for certain items never got the 10% off always have issues with pricing never matching the shelf ,they refuse to look at anything he saw it didn't come off he should have app**** a managers 10% off i am never using that that **** useless store again I had to go through 2 other managers before I got to the Suresh because they didn't understand the app concept or the monthly 1 once off 10% in-store off for shopping even Surresh couldn't **** his head around this concept *** how *********** ate your managers that they don't even know how things work yet your temps and cashiers do *** is wrong with you

I want that 10% off credited to my checkers account this is absolute 💯 bs checkers is becoming more of ripoff then a savings so much for delivering your promises nothing from this store when 60 69 is used do you get in 60 minutes ,orders canceled late or missing items and they say not available but if you wait a few minutes and order again we used someone else it had the items ***

Seriously need to up your game especially with Saint Johns Checkers