Pathetic Service from Renault !!!!

Pathetic Service !!!! We are a Security Company that bought 6 x Renault Kwid's from Checker Motors in Welkom. To date the service was disastrous. The salesman (Kobus Matriz) claim he is doing his utmost and revert me to his Dealer Principal (Marnus) that is not interested in his clients. One of the vehicles cut out on a regular basis and Renault diagnosed the problem as the Instrument Cluster. They ordered one under guarantee and the vehicle has been standing for the last two months without any possible solution from them. Another had a swing arm problem on the front suspension and after a couple of week waiting they fitted the new unit. We noticed a noise and found the new ball joints was loose posing a life threatening danger. They inspected the vehicle after the repairs and gave a clean bill of health. That same afternoon we found the front brakes was steel on steel. Their response "Sorry" We found brake pads at half the price at the dealer in Bloemfontein and ordered two sets. The next moment Bloemfontein phones us and want to repay our monies as they received a mail from the Welkom branch threatening them with their jobs if they sell the spare to us. According to them, we have to order the expensive brake pads to maintain our vehicles.

We need to replace 3 of the Kwids with high km's and want to replace 4 technical vehicles with Kangoo's but guess what, it seems we will either deal with someone in Johannesburg of move over to a different manufacturer.

DON'T SUPPORT CHECKER MOTORS IN WELKOM if you want service. !!!!