10 week repair and counting
<p>Purchased a BMW X3 from Cheapie King on the 5th of January 2017 - returned the car to them in the 24th of January 2017 with a few issues that were to be sorted by the dealer - issues included that the car had developed a splutter, the parking distance control sensors weren't working (after being told that they were working at the time of purchase) and the seat belt alarm was not working.</p> <p>The vehicle has been to 3 different mechanics (the first whom appears to specialise on boats)</p> <p>We have been continually **** to about the progress and what was being done to the car. emails and phone calls ignored and given the most horrid attitude from Eugene and Bruce - often very confrontational towards us.</p> <p>Eventually on the 28th of March (9 weeks after handing them our car) we were told that it was fixed and ready for collection. I went to collect the car from Zeemax and took it for a test drive - all seemed good and the car was running well.</p> <p>After returning to Zeemax to sign the vehicle out and take it home - I saw a note on the job sheet that when the car arrived at Zeemax it was missing the engine cover and stabelising arm (and another cover from near to the raiator) I questioned the staff and they informed me that the car arrived at their premises like that.</p> <p>I contacted Bruce at Cheapie King and told him about the missing covers and asked him to come to Zeemax to discuss. he never arrived, later an email was sent saying that he refuses to be spoken to like a child and that he would not be told what to do - and would therefore not meet me. he went on to say that it was his month end and that he was busy and would get to sorting our vehicle out when he had time. </p> <p>he later said that he had collected the vehicle and would be testing it for a few day and sourcing the parts that were missing - he would contact us on Monday 3rd of April 2017. We never heard from him - he never rep**** to our mail iether. On Tuesday I tried to phone him on both the office number and his cell number - all calls and messages were ignored and not returned!</p> <p>We have paid 2 installments on a car that we have not had for over 10 weeks now!</p> <p>lack of ownership and non existant communication is despicable - what a disgusting experience!</p> <p>If you are considering buying a vehicle through this crowd - I beg you to reconsider... ZERO after sales service and ZERO interest shown!!!</p>