Poor Service Chatz Connect / Hisence. You choose.

Worst decision I've made in a long time. Purchased a Hisense mobile phone in December 2019 from Chatz Connect Kloof. 6 weeks later it wasn't charging. I returned in to the Chatz Connect in Kloof where I had purchased it. They sent it in for repair had to pop in several times to find out what was happening. 6 weeks later they phoned to say it couldn't be repaired and they replaced it with a new phone. That phone lasted 9 months and also stopped charging. I took it in again and 6 weeks later they phoned me to say it was repaired. They further went on to say they had tested it and it was fine. Upon getting it home I soon realized that it wasn't fixed at all after it had been charging for 24 hours and was only at 60 percent. It's now back in for repair for more than a 2 weeks. I'm so frustrated right now as there is never any feedback from the Vodacom shop. Don't buy Hisense and avoid this shop that has shocking service.