zM
zanele M

1 reviews | Active since Aug 2014

12 Mar 2015, 12:01

WORST SERVICE EVER

taking up the Chase tracker was the worst decision ever. the sales consultant added two additional products to my tracker contract which I later requested should be cancelled however it took 3 days to cancel after speaking to the same person numerous time.<br> <br> finally I decide to call in myself and that's only when the additional products were cancelled. Chase being Chase and not falling short of bad service, I then travel to the fitness centre in Boysens where I am told that there was no booking for this particular vehicles where I received and sms and follow confirming the date of the fitness.<br> <br> then when I call to cancel due to a fault from Chase, I am told that I will have to pay a cancellation fee of R300. now that is pure cheating on customers. I strongly regret ever attempting to make business with chase<br> <br> <br> very very unhappy :(

0
Replies (1)
Chase Tracking
Chase Tracking's reply12 Mar 2015, 13:08
Official
Hello z_machaba,

We do apologize for the inconvenience caused to you, you will be contacted shortly.


Kind Regards
Chase Tracking Team