1 reviews | Active since Apr 2017
Unauthorized debits order deductions and bullying attitude since 2015
<p>Little did I know is will be doing the “Chasing”.</p> <p>On Tue 07 Apr 15, I contacted Chase Tracker to notify them that I had sold my bike and could not remove the tracking device fitted to it. I therefore needed someone to contact me regarding a replacement tracking unit.</p> <p>A response to my email came a week after, on Tue 2015/04/14, from a company called mixtelematics confirming that my old unit was cancelled and awaited the installation of a replacement unit. THE WAIT FOR A REPLACEMENT UNIT TOOK 6 months until I wrote to Chase notifying them on Tue 2015/09/29 that they had been deducting a premium from my account, yet I had no unit.</p> <p> </p> <p>I have been dealing with a lady by the name of Serina Govender - Customer Care Online Support since Tue 2015/09/29 02:32 PM till to date.</p> <p>To rub salt to a wound, I receive calls every month from Chase tracker telling me I owe them +/-R400 for outstanding 2017 premiums, subsequent to me instructing my bank to block their ongoing ******* debit orders. I have on numerous occasions instructed chase tracker to cancel my contract with no luck.</p> <p>WHO IS DOING THE CHASING NOW?</p> <p> </p>
Thank you for your enquiry.
Please be advised that our consultant will contact you.
Kind Regards
The Chase Tracking Team
Thank you for your enquiry.
Please be advised that our consultant will contact you.
Kind Regards
The Chase Tracking Team
