TN
TREVINO N

1 reviews | Active since Jun 2015

10 Jun 2015, 15:21

PAID 3 MONTHS AND STILL DONT HAVE TRACKER

A CALL CENTER ON BEHALF OF CHASE TRACKING- I HAVE AGREED TO FIT A TRACKER FIRSTLY THEY BILLED ME FOR ALL THE ADDITIONAL SERVICES PLUS THE TRACKER I WENT 4 TIMES TO A FITMENT CENTER TO FIT UNIT HOWEVER THEY NEVER HAD A TECHNICIAN THERE, I CALLED IN MAY TO CANCEL I RECEIVED A SMS TO CONFIRM AND STILL GET DEBITED END OF MAY. I CALLED THEM AND THEY SAID THEY WOULD REFUND ME I FAXED AND EMAILED THEM BANK STATEMENTS, NOW THEY CANNOT FIND MY NAME ON THEIR SYSTEM, AND WHEN I CALLED 4 TIMES TODAY TO TALK TO A MANAGER A LADY BY THE NAME OF PHILE SAID I CANNOT TALK TO A MANAGER AND I NEED TO SEND A EMAIL BUT THEIR EMAILS ARE DOWN, I HAVE HAD ENOUGH OF THIS COMPANY, DEBITING MY ACCOUNT FOR 3 MONTHS, AND I STILL DONT HAVE THE UNIT INSTALLED I AM GETTING NO JOY AND THEY KEEP GIVING ME THE RUN AROUND. I NEED FEEDBACK!!!

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Replies (1)
Chase Tracking
Chase Tracking's reply12 Jun 2015, 11:36
Official
Hello TREVZ69,


We do apologize for the inconvenience caused, you will be contacted shortly.


Kind Regards
The Chase Tracking Team