DV
Dominique V

1 reviews | Active since May 2013

13 Jul 2017, 19:26

Must pay an account I cancelled because CHASE couldn't tell me where my car was

<p>In 2014 I got a chase tracker installed, the first month bounced, my mistake so I paid eft but chase couldn't pick this proof of payment up no matter how many times I tried and I also never received a failure delivery, the next month came, debit order went off twice for the previous payment although I paid eft but I was okay with this. I decided to call and test my unit, chase couldn't tell me where my car was and I couldn't access their website because they were in the process of getting it up and running, obviously like any person I wanted the account closed there and then. I sent several emails asking to please help me cancel and take the tradker out, none of this happened, I spoke to several different people and no one came back to me, I have all names and times recorded in a 12 page document. And I obviously stopped paying the account, informed chase I have also changed my bank account. Today, 4 years later I am still fighting this losing battle. Chase handed me over to blake attorneys, emailed them my total investigation report and never heard from them again. A few months later I received a call from strauss collections who I am currently dealing with and have again sent the proof through and am still waiting a response, its truly as if no one knows how to handle this caee because of my strong 12 page proof report. Names, numbers, dates, times I recorded each time. I am MORE than willing to send this again and would like to resolve this issue and for my name to be cleared. I am turning to hello peter in hope this will finally be in the past before consulting my lawyer.</p> <p>&nbsp;</p> <p>Please help me resolve this, I pay my debts every month first.&nbsp;</p> <p>&nbsp;</p> <p>Would you pay for tracking when the tracking company cannot tell you where your car is.</p> <p>&nbsp;</p> <p>I will send my information upon reply in a private message however my cell is ********** , please do contact me.</p> <p>&nbsp;</p> <p>Regards, Dominique</p>

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Replies (4)
Chase Tracking
Chase Tracking's reply13 Jul 2017, 21:36
Official

Hi Dominque

Please note we are currently closed you will be contacted by a escalations agent and assisted during business trading hours from 8am to 5:30pm

Kind regards

Chase team

Chase Tracking
Chase Tracking's reply14 Jul 2017, 08:44
Official

Good day,

Please provide us with your contact details.

Regards,

Chase Team

DV
Dominique V's update14 Jul 2017, 09:14
Reviewer Update

Hello sure its **********

Chase Tracking
Chase Tracking's reply14 Jul 2017, 09:22
Official

Thank you kindly we will contact you soonest.