I canceled my Chase tracking after selling my vehicle in October 2017. I received a reply: "We are happy to inform you that your query(124924) has been closed", yet they continued to deduct the monthly amount.

After cancelling my subscription with Lakeisha Michaels at which Chase tracker, I was informed that my query was responded acknowledged as being done, they continued to deduct the amount from my bank account which I had to have the bank reverse every month. Chase tracker called me wanting the money and I responded that the account had been closed and that they should stop taking money from my account. End of the next month: deduction again! I had the bank reverse the funds again. I sent an email to Chase tracker without any response. Received an SMS from them that I should pay the outstanding payments. I called them and spoke to Wendy who decided I should speak to their customer services as the account had not been closed. Customer services, Devon, referred me back to Wendy at accounts, who intern told me to send a email to their billing department. I sent email to the billing and the customer services - no response. I sent mail again 3 days later - and now 3 days later - still no response.