1 reviews | Active since Sept 2014

27 Sept 2016, 18:41

Deductions without any services rendered

<p>Chase Tracking has phoned me up on to explain their product to me. I agreed to get the system installed. The date that they arranged to get the installation done was not suitable and I informed them. After a while I noticed that they made deductions from my acount. I contacted them by phone and email ever since, but they have not rectified this. I've now decided not to install this system as they are quick to take money, not giving a proper service and respond in their own time. I've spoke to Serina Govender and we've been communicating via email. Hopefully this will get a proper response out of them. </p>

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Replies (4)
Chase Tracking
Chase Tracking's reply27 Sept 2016, 20:16
Official

Thank you for your enquiry.

Please be advised that a consultant will contact you and resolve your query.

Kind Regards

The OnAir TV Team

Best regards,

Chase Tracking
Chase Tracking's reply27 Sept 2016, 20:17
Official

Thank you for your enquiry.

Please be advised that a consultant will contact you and resolve your query.

Kind Regards

The Chase Tracking Team

Best regards,

's update09 Oct 2016, 16:49
Reviewer Update

Have left many request at support desk as well as at sernina@chasetracking for Serina Govender to contact me, without success

Chase Tracking
Chase Tracking's reply09 Oct 2016, 17:00
Official

We do apologize for the inconvenience caused to you.

Please be advised that we will have one of our escalations consultant contact Tomorrow and will assist with your query.

Kind Regards

The Chase Tracking Team

Best regards,