Cancellation

I wonder if there's anybody out there who is getting some joy with Chase Tracking. After I had decided not to pay for their pathetic services, I was getting SMS's reminding me to pay my account which I finally decided to pay in full and cancelled my accounts with them.

I have since been asking for a settlement and cancellation letter from them, and the answers I've been getting is that, "sorry we are offline, please leave your name and number someone from operations will call you back." No one ever get back. If not that, the billing consultant would say we can see your accounts are paid/settled and your request to cancel has been escalated to operations. How long can one wait for Chase to get back online and resolve their customer queries?

The only thing they are quick to pick is delayed payment. Make no mistake, Chase systems are always up and running when it comes to picking reversed debit orders.