WW
Walther W

1 reviews | Active since Jan 2015

12 Apr 2017, 19:03

BAD SERVICE, WORST TRACKING COMPANY, UNAUTHORIZED DEDUCTIONS Re: CH-***-1 "ATTENTION" DANIELLE

<p>DATE OF CONTRACT ACTIVATION</p> <p>2013-10-16</p> <p>Good day</p> <p>LAST CONTACT WITH YOU. I would just like to inform you I will not be paying the amount of R664 as I informed you I no longer have this Vehicle it was written off by my insurance in mid-2014 already. I CONTUNUED TO PAY UNTIL 2015 WHEN MY CONTRACT EXPIRED. I went on paying for a full year and now I’m suddenly in arrears. NOW YOU SEND ME A LAWYERS LETTER THAT DOES NOT MAKE SENSE. DON'T YOU MAKE NOTES ON YOUR SYSTEM TO ADVISE BILLING OR ACCOUNTS DEPT THAT IS CUST CAR WAS WRITTEN OFF, HE WILL CONTINUE TO PAY TILL HIS CONTRACT ENDS BUT YOU KEEP ON DEDUCTING.</p> <p> </p> <p>I asked you guys for a manager to contact me but still no call. Bad customer service.</p> <p>Thanking you.</p> <p>Walther Wade</p> <p> </p> <p> </p>

0
Replies (4)
Chase Tracking
Chase Tracking's reply12 Apr 2017, 19:11
Official

Thank you for your enquiry.

Please be advised that you will be contacted and assisted.

Kind Regards

The Chase Tracking Team

WW
Walther W's update12 Apr 2017, 19:38
Reviewer Update

i SAID THAT i PAID TILL 2015 IT IS ACTUALY 2016.

Chase Tracking
Chase Tracking's reply12 Apr 2017, 19:47
Official

Hi Walther

You will be contacted and assisted Thursday, 13 April 2017,

Kind Regards

Chase Tracking
Chase Tracking's reply13 Apr 2017, 17:25
Official

Good Day

Please forward us your contact details

Regards