1 reviews | Active since Oct 2012
Agent argues with me about the CPA
So this morning I receive a call from a withheld number.<br> Upon answering it, I get greeted by someone who sounds half drunk. He says he is calling from Chase Tracking. I immediately interrupt him stating that I am not interested and they need to remove me from the database they're using as I never gave them permission to call me. <br> He then goes on to argue with me about the Consumer Protection Act, and saying do I think I live in USA.<br> So I explain to him how it is within my rights to request the removal of my information. When I then asked for the name and address of the call center, he didn't want to give it to me. So all I had left in me is to get rude and swear at him, as nothing else was getting through to him.<br> <br> I'm sorry, but why do I have to be respectful if someone doesn't listen and follow my lawful request?<br> <br> This is really pathetic and I will make sure to spread this to as many people as I know. How do you make use of a call center, that doesn't even know what the Consumer Protection Act is???<br> I have opted out of receiving any direct marketing communication. Why your call center doesn't understand this, is beyond me.
We do apologize for the inconvenience caused to you, please be advised that you will be contacted shortly.
Kind Regards
The Chase Tracking team
We do apologize for the inconvenience caused to you, please be advised that you will be contacted shortly.
Kind Regards
The Chase Tracking team
