gT
gary T

1 reviews | Active since Nov 2015

13 Nov 2015, 13:28

*** insane cold calling

Dear Chase Tracking.<br> I have subscribed to the Direct Mail Do Not Solicit solution and as a result you are not authorized to contact me without my express authorization. I will be lodging a formal complaint with the Direct Mail Association of South Africa as a result of your never-ending attempts to contact me. I am charged R44 each time I receive a call whilst I travel outside of South Africa. <br> <br> Yesterday I received 5 unsolicited cold calls and 2 this morning by 10:00 before I had to track them down and complain. This was on one of my mobile numbers alone! In addition your outbound dialer is faulty as every time I tried to answer no one was there to actually take my call. I had to search on the internet and eventually tracked you down.<br> <br> I spoke to two people in your call centre who were unhelpful at best, one even hung up on me, and another would not allow me to speak to a senior staff member. I eventually, after loosing my temper, was allowed to speak to a campaign manager who was apologetic but unhelpful. <br> <br> Please call Chase Tracking on *** if you wish to be taken off their telemarketing lists. There doesn't seem to be any other way to get them to stop calling.

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Replies (1)
Chase Tracking
Chase Tracking's reply13 Nov 2015, 20:24
Official
Hello garytess,


We apologize for any inconvenience caused. You will be contacted shortly.

Kind regards
The Chase Tracking Team