Extremely Disappointed with Chas Everett's Service

I've been a tenant with Chas Everett since May, and unfortunately, my experience has been marred by poor service. Despite reporting maintenance issues, such as a broken stove and cupboard, in a timely manner, they remain unresolved to this day. Should I even mention that I moved into a flat that wasn’t renovated (with 95% of its issues from the previous tenant).

The lack of urgency and attention to these issues is staggering, especially considering my timely rent payments. The communication has been poor, and I've been left in the dark about the progress of my maintenance requests.

What's even more disappointing is that this seems to be a recurring theme with Chas Everett, based on the reviews I've read online. It appears that they prioritize rent collection over providing adequate service and ensuring customer satisfaction.

I would not recommend Chas Everett to anyone looking for a reliable and responsive property management company. Until they improve their service delivery and prioritise their tenants' needs, I would advise others to look elsewhere.