Terrible service delivery

In 2010 the tenant was allowed to run a business from the premises. The municipality did an inspection and noted it was ******* to run a business from the premises and raised the rates and taxes. The business was terminated and the rates adjusted accordingly. In this time the tenant's rental wasn't adjusted to compensate for the rates increase. We are owed approximately R38 000 and have still not seen a cent of this amount, or any proof of payment thereof. <br> MANY MANY phone calls, emails, complaints, head office calls later and no solution! I have personally investigated the case from every side as well, sitting on the phone for days talking with the municipality. All the final conclusions sent to me from the municipality were forwarded on to Chas Everitt Polokwane with the conclusion that the tenant is liable for the outstanding funds. We have been made plenty of promises that Chas Everitt's lawyers will be collecting the money from the tenant, and 5 years later still nothing.<br> We believe we have tried everything possible to try get Chas Everitt Polokwane to take action.<br>