Not customer service

Went to a show day at 7 Meadows in Ruimsig this morning and had the rudest agent show the place. They had blocked off the kitchen with the fridge because they were taking an offer and we couldn't get into view the kitchen or garages. When I pointed it out to the agent while leaving he said \what do you want me to do about it?". When I tried to explain that we tried to get into the kitchen and couldn't"