MR
Mitesh R

1 reviews | Active since Sept 2009

22 Jul 2015, 19:41

No communication

I have purchased a new development in Ruimsig off a plan early 2014. Initial date of occupancy was for Feb 2015. On the 13 Feb 2015 communication was sent out stating that the phase I purchased in will only be available in April 2015. I have followed up on numerous occasions via email with no response other than communication will be sent out shortly. <br> First email - 22 Apr 2015 - no response. <br> Second email - 5 May 2015 - no response. <br> Third email - 17 June 2015 - feedback was communication to be sent out this week. Received nothing. <br> Fourth email - 25 June 2015 - no response. <br> Fifth email - 1 July 2015 - no response. <br> <br> I understand that delays are inevitable all I am asking is to be kept in the loop regarding the on-goings. I do not understand why I should be requesting updates and just been blatantly ignored. <br> <br> Chas I really hope this is not common practice as I was considering using Chas as a leasing agent for this property. After this experience of unprofessionalism I have certainly reconsidered. <br> <br> Please can someone revert. <br>

0
Replies (1)
Chas Everitt International Property
Chas Everitt International Property's reply23 Jul 2015, 08:33
Official
Hello MiteshR,

Good Morning,

Thank you for bringing this matter to our attention.

Please note that your grievance has been sent to management who will contact you as soon as possible.

Kind Regards,

Customers For Life