Complaint of service: the manner in which propperty has been managed.

<p>Chas Everitt became the rental agent of my house when a tenant moved in on 1 August 2013. An inspection was done 15 Aug 2013 on which was found only painting hooks and one outside light not working as defects on the house. Such tenant resided in the house until 31 August 2015.</p> <p>A new tenant moved in on 1 Oct 2015. I did not receive a formal inspection report and on questioning the agent said everything was fine. He moved out end of Jan 2016.</p> <p>A new tenant moved in 1 March 2016 but before he could move in, a formal inspection of the house was made on 12 Feb 2016 as per the correct procedure. Noted on the inspection was only painting hooks on the walls as defects. Immediately after the tenant moved in he complained about items broken, damaged, and not working in and around the house. Consequently I requested a new inspection to be done on the house and multiple faults were identified 5 April 2016. This tenant moved out end of April 2016.</p> <p>From March 2016 I have been repairing or making use of the estate agent to arrange someone to repair the defects on the house. I am of opinion one of the tenants is responsible for damage acquired to the house and such cost to return the house to its original state is for the tenant’s account - this is one of the functions of the deposit paid and kept by the estate agent. What I suspect happened is Chas Everitt paid the deposit back to the tenant without using such to cover the cost for the repair. At this stage, I as the owner paid the cost to repair in advance and expect reimbur*****t for it. I have not received any clarity to resolve on this matter.</p> <p> </p>