XM
Xolisile M
1 reviews | Active since Mar 2019
30 Mar 2019, 06:51
Chas Everitt (Rustenburg) refuses to pay key deposit
Rustenburg Branch, Northwest Province:
This agency has no paid back my key deposit 90 days after I vacated the property. The agent there has been making empty promises. Even after a year staying in a property that was falling apart with empty promises to repair after I moved in. The property would go for days without water and electricity while I payed rent.
Kerry du Plessis, please pay back my money.
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Chas Everitt International Property's replyOfficial
30 Mar 2019, 07:51 Dear Xolisile, Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Your query has been allocated to Tobie Fourie, who is our National Rental Franchise Manager. Tobie will be in contact with you as soon as he has contacted the branch and done a full investigation of the order of events in order to assist you with your grievance and in so doing, to make our best attempt in regaining your confidence in our company. Please accept our sincerest apology for negative experience you have experienced from our Rustenburg Branch. We really appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Thanking you in advance for your patience in this regard.
Customers For Life
Customers For Life
Chas Everitt International Property's reply30 Mar 2019, 07:51
Official
Dear Xolisile, Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Your query has been allocated to Tobie Fourie, who is our National Rental Franchise Manager. Tobie will be in contact with you as soon as he has contacted the branch and done a full investigation of the order of events in order to assist you with your grievance and in so doing, to make our best attempt in regaining your confidence in our company. Please accept our sincerest apology for negative experience you have experienced from our Rustenburg Branch. We really appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Thanking you in advance for your patience in this regard.
Customers For Life
Customers For Life