HB
Hripsi B
1 reviews | Active since Aug 2012
07 Sept 2021, 09:37
Terrible Service
I am discussed by the way they treat their students. Not helpful at all with a undermining attitude. I called for advise, and i was told to contact the EEAB for the info they should provide me with. Yet they charge so much for a NQF4 course. Also I enrolled last year for the NQF4, paid a deposit of R500.00. Then I couldn't make it for the course and they did not refund me the money. What a *******.
Helpful (0)
Replies (3)0
Replies (3)
Chartall Business College's replyOfficial
07 Sept 2021, 13:19Hi Hripsi
We are very sorry for your experience and frustration, that has never been our intention as noted in all of our discussions with you. We would love to credit your qualification when you are ready to resume your studies as indicated last year.
We are very sorry for your experience and frustration, that has never been our intention as noted in all of our discussions with you. We would love to credit your qualification when you are ready to resume your studies as indicated last year.
Chartall Business College's reply07 Sept 2021, 13:19
Official
Hi Hripsi
We are very sorry for your experience and frustration, that has never been our intention as noted in all of our discussions with you. We would love to credit your qualification when you are ready to resume your studies as indicated last year.
We are very sorry for your experience and frustration, that has never been our intention as noted in all of our discussions with you. We would love to credit your qualification when you are ready to resume your studies as indicated last year.
HB
Hripsi B's updateReviewer Update
07 Sept 2021, 13:39I don't want you to credit my qualification, but a full refund. I never used any of your training facility. Do you think after this experience I will still want to continue my studies with you? Ask yourself if you would want to deal with YOURSELF? Last year I asked for a refund, I did not indicate I will resume studies. My boss spoke to you about resuming studies without my knowledge, thinking that I will go back to you. Once again you prove how unprofessional and unfriendly you are, by not refunding my R 500.00. Now I am going to post on all the social medias how you treat your customers. I hope this R 500.00 was worth damaging your reputation.
HB
Hripsi B's update07 Sept 2021, 13:39
Reviewer Update
I don't want you to credit my qualification, but a full refund. I never used any of your training facility. Do you think after this experience I will still want to continue my studies with you? Ask yourself if you would want to deal with YOURSELF? Last year I asked for a refund, I did not indicate I will resume studies. My boss spoke to you about resuming studies without my knowledge, thinking that I will go back to you. Once again you prove how unprofessional and unfriendly you are, by not refunding my R 500.00. Now I am going to post on all the social medias how you treat your customers. I hope this R 500.00 was worth damaging your reputation.
Chartall Business College's replyOfficial
07 Sept 2021, 13:59Hi Hripsi - you agreed to the terms and conditions when you signed up and you logged into our system and accessed the course (we have technology that monitors access). It is our company policy to not issue refunds on access. It is also academic practice to not refund once you have our intellectual property. While we do appreciate that you are frustrated we don't appreciate you swearing at our staff or the slanderous comments. We are proud of the service we offer and the support we give learners.
Chartall Business College's reply07 Sept 2021, 13:59
Official
Hi Hripsi - you agreed to the terms and conditions when you signed up and you logged into our system and accessed the course (we have technology that monitors access). It is our company policy to not issue refunds on access. It is also academic practice to not refund once you have our intellectual property. While we do appreciate that you are frustrated we don't appreciate you swearing at our staff or the slanderous comments. We are proud of the service we offer and the support we give learners.