Poor and unprofessional service

I would like to express my feelings about poor health facility we received from our government hospital. We just visited with my pregnant partner who is currently in labor period but this facility refused to provide assistance and insisted that they only assist patient who arrived by ambulance or referral letter from the clinic. Mind you we are referring to patient who is in labor pains and the baby is due. They did not bother to atleast check her. I don't really understand how can they deny medical support for south African whom is a tax payer. We are sick and tired of the unprofessional service that we receive from this lazy ass government employees who just want to get paid for just sitting and gossiping the whole day. Additionally, my partner was bleeding and that alarmed us hence we had to rush to the hospital, yet they didn't bother to check her. Bundles of idiots