eldery patients mistreated at Charlotte Maxeke general hospital

my name is Patrice , i am currently living in Johannesburg ,i would like to give information about the way some doctors and nurses at the eye clinic at the CHARLOTTE MAXEKE general hospital are mistreating elderly patients .

my father is 79 and he is diabetic and suffering from a receding vision to the right eye , every 2 or 3 months i have to take him to the hospital , and when his eye tests are extremely bad the consulting doctor usually send him for an eye injection ; this is where the nightmare begins for him and other elderly patients . they have to wait for 5 sometimes 6 hours to get the eye injection that only take less than a minute to administer .

most of the patient are in their 60's and 70's and apart from their old age and receding vision ; some of them suffer from diabetes or are overweight or have other sicknesses and yet they have wait for hours ,the doctors just don't seem to care about that ,sometimes we have to insist and plead with the nurses to get hold of the doctor who is in charge of administering the injection , to this day the problem has never been solved .

so just imagine 60 ant 70 years old people reaching the hospital at around 5:00 or 5:30 to get a good place on the queue before the eye clinic opens and they have to wait until 8:00 , that's the time they usually get in . then for those who were early they get to meet the consulting doctor at around 8:45 .then for those who have to get an eye injection , they have to wait until 12:30 if they are lucky .usually it goes to 13:00 and 14:00 without counting the time they have to spend at the pharmacy if they have prescriptions .

and the doctors just say they are busy with other patients and the elderly are left in some cold waiting room for hours . this is why i am contacting your newspaper in order to bring this in the attention of the public because no one seems to care one of the nurses i questioned about the waiting time told me that it didn't matter if it was upsetting or not that's the way things work at the eye clinic and i should never question that .same thing for the doctors .

please can you have an eye on this .

regards