NS
Ntombi S

1 reviews | Active since Dec 2018

23 Dec 2018, 22:58

Worst customer services

Went for exchange since my pair of shoes was damaged within a month Was told is sales stock wont be able to help me must go to the sales store never thought will receive such service shocked for years

0
Replies (1)
Charles & Keith
Charles & Keith's reply16 Jan 2019, 09:53
Official
Hi Ntombi

Apologies for the late reply, our Head Office has been closed since 21st December and only re-opened today, 16th January.
Unfortunately I am unable to access your details and email address and would really like to follow up on this complaint.  Please could you email me on *** to discuss this further.

Regards
Charles & Keith Team

Best regards,