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mushfiqa M

1 reviews | Active since Oct 2013

15 Jul 2016, 10:13

So disappointed!!!

<p>I bought a black beautiful bag by Charles and Keith canal walk about two months ago - I wore the bag for the most 5 times as it is a "special occasions" bag. I paid R1600!!!!!!</p> <p>All to see yesterday that the stitching infront which is the place they stitch the name "Charles and Keith" is coming loosing - the stitching is going piece by piece and looks so ugly the"C" has vanished and the others letters are following. I can't believe I paid so much for this!!!!!!! Absolutely unacceptable and disgusting to pay this amount of money and get that kind of quality I am disgusted. </p> <p>Mushfiqa</p> <p> </p>

0
Replies (1)
Charles & Keith
Charles & Keith's reply15 Jul 2016, 10:52
Official

Dear Mushfiqa

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the Franchise Manager who will be in touch with you directly to sort this out.

Thanks

The Charles & Keith team