CV
Charne V
1 reviews | Active since Sept 2014
26 Mar 2015, 20:30
Rude shop assistant
Today I visited the shop, to buy a pair of shoes.<br> After fitting them I wanted to take a photo to ask for a second opinion from a friend. The shop assistant shouted at me telling me that I am not allowed to take photos.<br> <br> Firstly there is no notice that one is not allowed to take a photo and secondly as n a client I do not appreciate being shouted at by a shop assistant in front of other customers.<br> <br> I will definitely not consider going back to this shop.
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Charles & Keith's replyOfficial
27 Mar 2015, 08:15Hello CharneViljoen,
hank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
hank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Charles & Keith's reply27 Mar 2015, 08:15
Official
Hello CharneViljoen,
hank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
hank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.