Hellopeter
Share Your Experience
TN
Tanja N

1 reviews | Active since Jan 2019

22 Jan 2019, 18:29

NO SERVICE!!!

Het n paar items by Charis Jewelry SA Retail & Wholesale Personalized Jewelry bestel.

My 1ste bestelling is iewers verlore en hul is nie bereid om my te help nie - ek moet dit self probeer uitsorteer.

My 2de bestelling het ek toe gekanselleer voor dit nog gestuur is want ek is nie lus vir sukkel nie... Ek vra vandag wanneer die refund gedoen gaan word en die response is:

"Good day

Thank you for your email, Please note all refunds are done at the beginning of every month.

Thank you Sibu"

Nice ne! 1ste keer wat ek van so iets hoor. Nerens in die terms and conditions se dit so iets nie.

Al hulle reviews of FB is uitstekend... maar as ek iets wil skryf dan moet dit eers ge review word... LAAT MENS WONDER.

#CharisJewelrySARetailandWholesalePersonalizedJewelry #noservice #dissapointed #disgusted

0
Replies (1)
Charis Jewelry SA
Charis Jewelry SA's reply25 Feb 2019, 10:23
Official
We have taken note of this review and appreciate any feedback. We have taken a business decision to not slander our customers on a social media platform by not responding to these allegations in detail publicly. However, what we will say is that the content in this review is grossly inaccurate and while our refund policy is in our terms of service the customer was refunded immediately. We are more than happy to answer any queries that you may have regarding this matter by emailing us on ***.