RD
Rushdé Dinath
1 reviews | Active since Aug 2019
07 Aug 2019, 08:54
Absolutely pathetic
This business is really poor with their service. They did not respond to my emails rather just responded to the delivery. That is just sad. As I PAID THE R59. 90 FOR 1-2DAY DELIVERY and it is a week later! I understand all businesses are busy but do not get hopes up online suggesting that it is a 1-2 day delivery.
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Replies (2)
Charis Jewelry SA's replyOfficial
07 Aug 2019, 09:32On our website we ask for 1-2 days for processing excluding weekends. This order was placed in the afternoon of the 1st Aug and we sent it out yesterday and the customer will receive it today. A 4 working day turn around is within our agreement. We sent her a tracking email in response to her emails.
Charis Jewelry SA's reply07 Aug 2019, 09:32
Official
On our website we ask for 1-2 days for processing excluding weekends. This order was placed in the afternoon of the 1st Aug and we sent it out yesterday and the customer will receive it today. A 4 working day turn around is within our agreement. We sent her a tracking email in response to her emails.
RD
Rushdé Dinath's updateReviewer Update
07 Aug 2019, 09:55Thanks for your response on delivery finally. And in future when emailing your customers don't ask them to have their item retured. That's just absurd. You have no idea what/whom the gift is for.
RD
Rushdé Dinath's update07 Aug 2019, 09:55
Reviewer Update
Thanks for your response on delivery finally. And in future when emailing your customers don't ask them to have their item retured. That's just absurd. You have no idea what/whom the gift is for.