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aliciapollard A

1 reviews | Active since Jun 2017

15 Jun 2017, 10:00

Tired of being **********

<p>I have had a Funeral Policy with Channel 4 Life / Sanlam for the past few years. Due to financial constraints i needed to cancel it. I contacted them in October 2016, was emailed the necessary paperwork, filled them in and faxed them back on the 8th November 2016. I was informed by Teddy Khoza, if i got the paperwork back to them by the 10th November, they would not debit my account with the monthly payments. Well since 25th November 2016, they are still deducting the money from my account. </p> <p>I have been in constant communication with them, email after email, but they still keep deducting from my account. They have come up with excuse after excuse. To date they owe me about R1000. I am a dissability pensioner and I need this money. I send them emails asking for an update and just dont get any reply. All I want is my money refunded to me and this Funeral Policy cancelled. There service absolutely stinks.If you need policy numbers I can supply them. I have bank statements of all funds deducted from my account and proof of faxing cancellation form.</p>

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