tR
tracy R

1 reviews | Active since Nov 2017

24 Sept 2025, 09:56

I WANT MY BLADY MONEY

U know I am so disappointed in this company, I ordered hair a couple months and the last installment was deducted twice from my account last month and all of them say different things and I didn't get my refund of R475 then I decided that I will order hair again since they didn't want to give my money back, I ordered new hair on the 5th and yet I haven't received the hair and yet yesterday they deducted R505 from my account, it seems like they all dont know what they are doing, they running a ****en mickey mouse operation, how can they deduct but I didn't receive hair yet and yesterday was not my pay date, I want my R505, they all want to grab a sale but when it comes to communication it's ***, I called them last week and they said my hair will be shipped Tuesday which was yesterday and nothing... I want nothing more to do with this company, very unprofessional and staff needs to be trained well coz they dont know what they are doing,

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Replies (1)
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tracy R's update24 Sept 2025, 10:15
Reviewer Update
Now what am I supposed to do coz I was going to use the money to kimbies for my child and this is unacceptable, u cant just take money from someone's account before the agreed date, and this is the 2nd they did not want to refund they said they dont do refund and iv advised them that this is not a return they deducted twice so they should give it back to me, other agent said they do refunds Wednesdays only and now they take money again from me and it's not even my pay date and I have received any hair for them to deduct... this is really **** I tell u