1 reviews | Active since Jun 2015
Poor Maintenance & Bad Attitude
On arriving at our room, we found that one of two lights in our bathroom was not working so I had to apply my makeup using only the dim lighting from the one light situated above the mirror in the bathroom and not realising there was a spider beneath the faucet until my husband pointed it out. Later, we were watching TV and realised our remote didn't work (possibly since it was the wrong remote- it had another room number on the label). We had to get up to change the channel using the controls behind the TV each time. While these were relatively minor inconveniences, the attitude of staff at breakfast the next morning infuriated me. Being Muslim, I asked the Chef if I could have my eggs cooked separately to avoid contamination from any bacon. He asked someone to cook it for me on the burner next to his stove. The man did it very grudgingly and gave an exasperated sigh when I asked him to please turn the egg over to cook the whites on the other side. Seeing that he was not happy to do it, I did not ask him to cook pancakes for us and decided to go without them due to his bad attitude. We have stayed at more than ten hotels in the past year but never once faced such poor treatment.
