Champagne Pools

Before doing any work Champagne pools demand payment up front. On 25th October 2017 I paid R21 000 for the excavation & concrete shell. They made a complete mess of the concrete shell & eventually gave me a R4000 discount On 27th November I paid for the 2nd installment for the installation of the pump, weir, aimflows & mosaics. The weir & mosaics were installed but it proved impossible to get them back to install the pump. On 28 Feb I requested a refund and informed them that I would purchase my own pump and get an alternative contractor to complete the work. They refuse to refund the money paid