Chameleon Maintenance Projects Pty LTD

Poor Service, Incorrect Quotation and No After-Sales Support

We contacted Chameleon Air Conditioning situated in Apple Orchards Walkerville JHB to obtain a quotation for the servicing and re-gassing of an air conditioner. Prior to the work being carried out, we were advised by Anzel that the costs would be as follows: • Call-out fee: R450.00 • Service: R450.00 • Should gas need to be added, the total cost would not exceed R1,000.00. After the service was completed, I was shocked to receive an invoice for R3,228.15, which was significantly higher than the amount quoted. I immediately queried the invoice via email and informed the company of the quotation that had been provided to us. After several emails back and forth, Chameleon eventually amended the invoice to reflect the amount that was originally quoted. Unfortunately, the matter did not end there. On 20 May 2026, only eight days after the service and gas refill had been completed, the heating function of the air conditioner stopped working. I reported the problem to Chameleon by email on 21 May 2026. To date, I have not received any response, acknowledgement, or assistance from the company despite my efforts to bring the matter to their attention. I am extremely disappointed with both the quality of the service provided and the complete lack of after-sales support. Based on my experience, I cannot recommend this company and believe that customers deserve better communication and service after paying for repairs and maintenance. I hope Chameleon will respond to this complaint and take steps to resolve the issue.