Poorly educated staff.

On Thursday 24 February my wife went to Chamberlain Strubens Valley to look for paint samples, we are currently renovating our house and have spend around R. 30k over the last 2 weeks at Chamberlain. The service received at the paint department was below what I call "professional and educated". The available staff members were more interested to continue with their discussion related to their visit(s) to the local strip club in the presence of my wife. After my wife complained about the poor language, the answer was "this is men's talk". No apology or excuses. Surely Chamberlain, you can do better than that? Don't you train your staff members? Is it that difficult for your male staff to behave like educated men in your store in the presence of women? Secondly: Why couldn't my wife buy any small sample paint cans to try out at home? Your competitors sell these for about R. 70 a can and then at home you can check if this is what you want. Chamberlain doesn't provide this service. Why not? Sorry but after this negative experience I will take the remainder of my renovation somewhere else.