1 reviews | Active since Nov 2011
Now thats doing a job right
I would like to commend both Marques and Willie for their outstanding customer service especially over this past long weekend 26 & 27 April 2015.<br> <br> Willie has always delivered great customer service. I have never left his store unhappy after having dealt with Willie and gotten his advice or help, I have always gotten the best customer service from him.<br> <br> In recent months I have noticed that Willie's staff have started to adopt his savvy customer service \instinct"";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827138;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/23 17:19;15/04/28 15:28;Remove my mobile number from your contact lists;5,31E+12;Don't know;***;Social media ref SM95849, logged on 12 Mar 2015 refers. I was assured by Luleka Kewana on 12 Apr 2015 that the problem was attended to.<br> On 23 Apr I sent the following to [Email Removed]<br> Hi guys<br> I presume it is as a result of TelkomZA Case: SM95849 from earlier this month that I received the following SMS earlier today:<br> Dear Telkom Valued Customer, your contact details reflect as follows E-Mail;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850778;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/14 21:52;15/05/14 20:00;Bad quality!!!;8,80E+12;;***;I'm highly disappointed in your people's quality of clothing....I bought baby clothing at your store in kenilworth centre and as I don't wash my baby clothing in the washing machine I wash it by hand I would think that it will last longer but after 2washes the crawler elastic was stretched the collar of the my baby clothing is stretch one would think woolworths is quality but ITS NOT I'm disappointed because you people are expensive and you expect to have long wear out of it so which means ackermans and jets clothing is better than woolworths but you have to pay so much money....I also bought panties from woolworths which I also don't wash in the washing machine I wash it by hand but the elastic came loose after a week....the opaque pantyhose I bought also ripped...I'm disgusted in woolworths quality and I'm not impressed and I'm not going to leave it like this because its my money that goes down the drain and you people are not even shy with your prices but your quality is POOR!!! I will never ever purchase from woolworths again, waste of hard earned money!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;742471;882976;7;2;0;0;0;0;2;NULL;NULL;NULL;15/05/06 21:54;15/05/06 20:10;Overall bad service;;Mr Mncube;***;On Monday this week I decided to take a colleague to your restaurant for lunch.<br> - our food was brought out after 30 minutes of waiting<br> - our waiter Mr Mncube didn't seem to be too fami **** with the menu<br> - my colleague's lamb was served very rare, he had asked for medium well<br> - my duck was over cooked;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;569085;748471;10;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:17;15/04/28 15:33;********** customer service;8,10E+12;Darrel;***;1. Service was interrupted from 1-14 Feb due to faulty equipment. I was promised a credit for 50% of the fee that month, which has still not been app**** to my account as of 28 Apr.<br> 2. I followed instructions to cancel the service, but did not even receive an acknowledgement of receipt of my email.<br> 3. I received yet another invoice for the full amount due for May even after I submitted my notice of cancellation on 23 April. <br> <br> To call this company a service provider is laughable.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;751519;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:21;15/04/28 15:34;Lack of service and integrity;6,11E+12;Dealer Principle;***;Purchased a NEW Audi SQ5 in October 2014 , trading in my Range Rover Sport TDV8. Audi Claremont suggested that I keep the same registration plates , which I did.<br> That has become the beginning of my nightmares. The Range Rover has for some reason remained on my plates , which the AUDI is officially registered , clocking up numerous fines along the way , sitting at almost R 2000.<br> The dealership has to date failed to resolve the matter , and I have been notified of summons to be issued against me. <br> Audi Claremont should in my opinion take ownership of this matter , as I have fulfilled all my obligations in terms of a new car purchase and a hand-over of trade-in vehicle which became their full resposibility from that date.<br> How about some good business sense and integrity and pay the fines that were incurred once they received the vehicle , irrespective of who they sold on to. Surely not my problem!. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;1790;802615;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:36;15/04/28 15:40;STOP YOU SPAM!!!!!!;;Eric Foster;;I BEGGED YOU TO STOP E-MAILING ME!!!!! I THREATENED YOU IF YOU DON'T STOP SPAMMING ME!!!!! NOW I AM GOING TO HAVE TO TAKE ACTION. UNLESS I GET A CONFIRMATION FROM YOU I WILL CONTINUE COMPLAINING ABOUT YOU AND YOUR COMPANY ON HELLOPETER AND I AM NOW FORWARDING YOUR DETAILS TO THE CONSUMER COMMISSION ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;611347;843262;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:37;15/04/28 15:45;*****ed car dealer;;Mulder Van Eyk;;After putting down a deposit on a car I found via [URL Removed] (the only website this guy uses to advertise his cars) I realized after several weeks that I was never going to get delivery of the car in question. Mulder van Eyk ALWAYS has some sort of excuse of why the car cannot be delivered. Then after cancelling the deal the problem was getting the deposit back. He would keep on saying he will pay it back but never does. After some weeks it became straight out lies. He said he paid it back but never sends a proof of payment. Also the money never shows up in your bank account. In the end I had to resort to using a lawyer to get the money out of him. I also made a police case. Trust me that is the way to go. He paid up VERY quickly. Don't ever do business with this guy. Never.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847529;688384;13;2;0;0;0;0;2;NULL;NULL;NULL;15/05/06 21:22;15/05/06 20:09;Disapointment with VW;7,31E+12;chris beakus;***;Purchase a vw polo vivo gt in march 2013<br> White in colour<br> Had four breakdowns<br> Clutch replaced at 15oookm<br> Overheating four times<br> Ask for the car to be replaced, got told it has a three year warranty<br> Now the cars bumpers,petrol cap have turned to off white<br> Logged the complain three months ago, got told that they have one guy that calls on 25 dealerships<br> Still waiting till today 06.05,2015 <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;779612;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/28 17:30;15/04/28 15:48;TELKOM UNAUTHORIZED BILLING;***;;***;I launched a complaint about Telkom and their unauthorized billing on behalf of Trudon. They did not solve the problem yet and I am still receiving bills with that extra R300 on it. Trudon responded and sent me a voice recording in which they claimed that I have authorized such. I listened to it and its utter nonsense. Nowhere in that conversation the guy that phoned me ask me permission to do what they did. To the contrary where he asked me to put my number in the yellow pages my answer was very clear NO! This action of Trudon and Telkom is a total violation of the consumers act and they just ignore that. For whom is the laws in this country then? If everybody can start billing consumers on behalf of other companies without permission to do so where will this end up? And they just ignore all requests to stop it and rectify the problem. Telkom has a prefab response that they put on all complaints on Hello Peter and that's where it stops. This is nothing but ***** and they just carry on.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;204062;858428;10;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:40;15/04/28 15:49;No Response after online purchase;8,20E+12;;***;Purchased goods from Iwarehouse website on 15 April, still no delivery or even tracking no received. <br> Phoned 5 times after holding forever I am told they will call me back with a response to what is happening. Still have not had one call back or any type of indication if they have even sent goods as yet. <br> This is just unbelievable, at this stage I'am wondering if I will even be receiving anything. <br> Not sure how to proceed now since they have taken my money. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844344;882424;44;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:46;15/04/28 15:57;Please look out for Generators for light;;Sandra Prinsloo;***;Ordered a generator and paid deposit, never recieved it. Website <br> [URL Removed] she is a smooth talker even forward copy of her ID and Drivers License. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;403311;842360;36;2;0;0;0;0;2;NULL;NULL;NULL;15/04/28 17:44;15/04/28 16:01;Do not use them!!!!;7,30E+12;Adrian;***;These disgraceful people left many of my things behind. (1 coffee table/2 side tables/1 book shelf/4 garden ornaments/ironing board/5 large boxes/10 pot plants/water feauture) amongst other things. Because I got angry they said I can get another company to fetch it as they will not. I had garden fenced which I was going to put in the 5 large boxes. Because I cut my hands and couldn't lift it they said they will pull it out for me and put in the truck. They never did. Their attitude is dusgusting. They are pathetic! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844349;61;22;2;0;1;0;0;2;NULL;NULL;NULL;15/04/28 17:42;15/04/28 16:09;worst service - 5 months and still waiting????;8,40E+12;New Business Department - Shamila Roopa /Zahrier Abrahams /Greg Bluemeyer/ Melly Nkala / Phini / Zan;***;We have been trying since January to sign my Mom up to join discovery health. We are now at the end of April and still excuse after excuse, but twice already we have been told that the application with be done within 3 days, yet 2 weeks later I have to follow up and email after email to find out that its still not done<br> <br> No one seems to know what is going on. We continually have to follow up otherwise no one comes back to us. No customer feedback or relationship at all. One has to re send the same information multiple times because clearly there is no communication or system being followed. The initial consultant who \signed her up\"" has gone M.I.A<br> <br> After complaining again today as its has been another week since we were told on the 15'th of April that there was a misunderstanding on Discovery's part and her medical will be activated - which is has not and not one employee has contacted us back to confirm or update. I then get spammed by Discovery - application department with over 40 emails [Email Removed] for the last hour and still counting.<br> <br> This service is just shocking and unacceptable"
