Ditch that other hardware store chain and come to Chamerlain.

I'm done talking, it's time I wrote my 2cents worth!

But guys, have you been to Chamberlains? The Centurion branch to be exact? I am certain that all the other branches re the same though. Man...then you haven't seen great service. I shop there all the time and I get amazed EVERY TIME. I am always left in awe.

So my most recent visit was yesterday 10th Feb 2022. I went there looking for ceiling cornices and was assisted by Oom Gunther (as he's affectionately known).but before you get to oom, you first have to pass through the nice lady at the front (ohh, askies I forgot her name), but man, I felt like I was entering a 5* prestigious hotel. she guided me to where I needed to go and told me exactly who will be of assistance.

I get there, Gideon (from the blinds section) sees me circling around and jumps to my rescue. I felt like I was home...safe and in good hands. Ohh, did I tell you that Riaan insisted I stay put whilst he fetched a trolley for me? "Small or big Madam?" nothing beats that. LOL.

Small things that other companies often overlook, make such a big difference in a customer's experience. The neat physical presentation of employees (spot on ); Customer service ( absolutely spot on); Product knowledge (Spot on); EVERYTHING (Spot on, of course); and competitive prices (Oh, WOW!). That other hardware chain could learn a few things from Chamberlain. Actually, scratch that last part, because there a LOT they could learn from Chambers! ("A LOT" in bold, italic, underlined and 200 font size on a Neon board)

It's always refreshing to walk into a store and be treated like royalty, to engage on a first name basis...amazing!