Chamberlains Centruion

A terribly disappointing experience at Chamberlains Centurion - I went through to the paint support and was the third client in line with just a single person available to assist at this station - without consideration a fourth client walked in and was serviced by this salesman and he simply left the area helping this client - leaving the people waiting for assistance - no simple courtesy that he will be back - I walked up to him when he was alone and requested assistance- ( not with any clients ) while he was actually walking away from the paint center he was originally helping in - his poor demeanor and etiquette is a reflection of the management of the business as - after this negative response - I walked to the managers office , I was not even asked my name just - how can he assist and what is the problem, I requested he come to the site of the problem - on the way he explains of short staff issues, I explained I will wait for my turn that people before me should be attended to - by the way they left without getting assistance - the manager proceeded to get someone to assist - a few seconds later he and two colleagues - some senior people at the branch came however they did not help - you would think being short staffed there would be some pro-active behavior by management in getting the job done - not the case - these three walked off leaving me waiting for assistance. When the original salesman eventually did come through - I was told he cannot assist with quote , I must go to another counter - Poor service from the sales or brand support personnel at the Dulux paint center and excuses from the Branch Manager and leading by the poorest of examples is not what you look for in service delivery. I left my trolley with the few items I was supposed to purchase and exited the business - Will never go there again!!!