pP
proracing P
1 reviews | Active since Sept 2016
24 Aug 2020, 15:33
CHAIMBERLAINS Randburg excellent service
I was enquiring on stock from the Strubens Valley branch on a built in braai on promotion. Got told its sold out. I phoned Randburg and got thru to Rocco. He informed me that they also dont carry stock, but he did not leave it there. He checked stock all branches, said no one had. He offered to order. Within 2 hours I got a quote, but he did not stop there. He checked and told me that Strubens will have 24 units by tomorrow.
He also said I should go direct as it will take too long too redirect and I do live closer to Strubens.
What exceptional service from him. I would recommend that you look him up when visiting the store
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proracing P's updateReviewer Update
26 Aug 2020, 18:56Not to retract from Roco and his service, I will give the srubens Branch a zero rating.
So I went to Strubens. What a disapointment. After being sent to Garden department twice. Garden sent me to the yard display. At the Yard they sent me to Garden for the third time. I lost it. Some dude tried to tell me their Monday meeting said they dont know when they will get this week. Told him he needs to wake up cos Randburg knows better whats going on in his store.
I went to Info to find the store manager. Hes gone home (before 4pm)
Dude rocks up and start talking about how 7 units were kept for 14 customers or some ****. Told him they said they couldn't nt reserve. He then grabs a phone and walks off. Probarbly to sort out internal company **** rather than look after his custome. Waited for around 5 minutes and descided to cut my losses. Paid for my other stuff and left.
Chaimberlains needs to tidy up their in house. With this kind of service, I will not be back.
Better they pull the add. Running promotions without actually having stock constitutes *****. The consumer protection act protects against this, as you are luring people with specials that do not exist.
So far Chamberlain and Aveon has cost me 3 days of running around for something that does not exist. I could have been dealing with repatable suppliers instead.
So I went to Strubens. What a disapointment. After being sent to Garden department twice. Garden sent me to the yard display. At the Yard they sent me to Garden for the third time. I lost it. Some dude tried to tell me their Monday meeting said they dont know when they will get this week. Told him he needs to wake up cos Randburg knows better whats going on in his store.
I went to Info to find the store manager. Hes gone home (before 4pm)
Dude rocks up and start talking about how 7 units were kept for 14 customers or some ****. Told him they said they couldn't nt reserve. He then grabs a phone and walks off. Probarbly to sort out internal company **** rather than look after his custome. Waited for around 5 minutes and descided to cut my losses. Paid for my other stuff and left.
Chaimberlains needs to tidy up their in house. With this kind of service, I will not be back.
Better they pull the add. Running promotions without actually having stock constitutes *****. The consumer protection act protects against this, as you are luring people with specials that do not exist.
So far Chamberlain and Aveon has cost me 3 days of running around for something that does not exist. I could have been dealing with repatable suppliers instead.
pP
proracing P's update26 Aug 2020, 18:56
Reviewer Update
Not to retract from Roco and his service, I will give the srubens Branch a zero rating.
So I went to Strubens. What a disapointment. After being sent to Garden department twice. Garden sent me to the yard display. At the Yard they sent me to Garden for the third time. I lost it. Some dude tried to tell me their Monday meeting said they dont know when they will get this week. Told him he needs to wake up cos Randburg knows better whats going on in his store.
I went to Info to find the store manager. Hes gone home (before 4pm)
Dude rocks up and start talking about how 7 units were kept for 14 customers or some ****. Told him they said they couldn't nt reserve. He then grabs a phone and walks off. Probarbly to sort out internal company **** rather than look after his custome. Waited for around 5 minutes and descided to cut my losses. Paid for my other stuff and left.
Chaimberlains needs to tidy up their in house. With this kind of service, I will not be back.
Better they pull the add. Running promotions without actually having stock constitutes *****. The consumer protection act protects against this, as you are luring people with specials that do not exist.
So far Chamberlain and Aveon has cost me 3 days of running around for something that does not exist. I could have been dealing with repatable suppliers instead.
So I went to Strubens. What a disapointment. After being sent to Garden department twice. Garden sent me to the yard display. At the Yard they sent me to Garden for the third time. I lost it. Some dude tried to tell me their Monday meeting said they dont know when they will get this week. Told him he needs to wake up cos Randburg knows better whats going on in his store.
I went to Info to find the store manager. Hes gone home (before 4pm)
Dude rocks up and start talking about how 7 units were kept for 14 customers or some ****. Told him they said they couldn't nt reserve. He then grabs a phone and walks off. Probarbly to sort out internal company **** rather than look after his custome. Waited for around 5 minutes and descided to cut my losses. Paid for my other stuff and left.
Chaimberlains needs to tidy up their in house. With this kind of service, I will not be back.
Better they pull the add. Running promotions without actually having stock constitutes *****. The consumer protection act protects against this, as you are luring people with specials that do not exist.
So far Chamberlain and Aveon has cost me 3 days of running around for something that does not exist. I could have been dealing with repatable suppliers instead.
