FALIOUR TO ACKNOWLEDGE PAYMENT

Chanellor Finance failed to debit my account on agreed debit date therafter i had to make a deposit into their account. When i called the callcentre i had to wait over 30 minutes to get help and the consultant said she will not be able to see if i made the deposit because the system was down now i get a message saying my account is in Arrears. Im really unhappy with the companys service