DM
Dorcas M

1 reviews | Active since Jun 2016

23 Jan 2019, 09:45

day light *******

I purchased the equipment with the Value of R36 000 from a dealer who requested finance from Challenor. My concerns are as follows: 1. 3 weeks back I found out that they have charged me almost 100% interest of the amount the equipment was purchased with R66 000. And I brought it to their attention they sent me an e-mail advising that the bill was incorrect and sent some form i needed to sign to rectify the matter. and that the installment amount will be R400 less. 2. On the attachment they sent they stated that the interest should be 24.68% however the total amount for interest was almost 50% of the R36 000 the equipment was purchased with-R15 820.33. I queried this with them and requested an explanation of how could 50% be calculated as 24.68%. I Explained my reservations and their response was "The R37 207.50 is the R36,000 for your purchase plus the Initiation fee of R1,050 plus VAT - Which is also in accordance with the National Credit Regulations. The interest rate is correctThe interest covers the Full Term of 36 months (3 Years)" I then wrote to them again: "So this interest rate is 24.68% in your calculations? How is half of the R36 000 a 24.68%? How did you get to decide that 50% of the amount is 24.68%?Even if it covers 36 months it doesn't change the fact that I am being charged almost half of the amount agreed on." I was ignored since then until today. 3. I requested a copy of a contract sometime back and the lady who assisted me said it wil be sent and until today I never received anything. I guess they didn't want me to pico this ********** behaviour up when a copy was not sent. 4. Challenor is affecting my credit negatively and i want this rectified within 24 hours. I refuse to pay 100% and refuse to pay 50% of interest. I will not be reaped off like that. Rectify or you will be Contacted by the ombudsmen and my legal representative.

Regards,

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