Family vacation at Ballito

In September we spent 5days at chaka coves we ddnt get value for money because we found out that our neighbors who booked in august managed to get a beautifully furnished modern 3bed;daily serviced; washing machine ;check out time 10am at R4500; whereas we booked in May and paid R5800 for a dated 1bed with smelling comforter and duvet inner ;thank God we brought my own comforter;no washing machine we had to clean ourselves check out time 9am; and a host Jimmy who pretended to be a professional and turned to be abrasive and had dismissive ;