KK
Kate K

1 reviews | Active since Nov 2015

23 Mar 2017, 11:59

You can't go further if your car is in the garage forever

<p>My mother bought a new Fiesta ecoboost for my brother. First service came there was an issue with a small waterpipe they did not have stock. They released the car as fit to be driven to fix the pipe at a later stage. We trusted them to sort out the issue we followed up they still did not have stock. Up and down no record no success. 30 000km we thought time for 2nd service - they send us back not time yet they said. Allen Joss. Car cut out completely and they towed it in November 2016 Metro Auto we received it back but something wad still wrong we took it back a few times and they kept confirming it is fine it is a new engin that they put in. How do the old and new engin have the same numbers? Sounds ********** to me. They confirmed on 28 Nov that there us nothing wrong we can go on holiday. We decided to test the theory since we still felt that domething was wrong since when driving highway the car loses power. We drove to JHB and only got to Irene Mall and there we stood next to the road waiting for a tow truck once again 20 Dec. They towed it to Centurion and they refused to work on it since Metro Auto replaced the engin and according to them dic something wrong the car would need another new engin. It was towed back again to Metro Auto they said they put in a new engin again, but it is taking forever and why would you take a new engin apart? Then what sounded more like the truth came out it was not a new engin there was still no compression on the 3rd cylinder and they fixed it. They phoned us to come and get the car when we got there it was still broken. We receive no feedback and when we phone we can't get through to get some answers. I am monthly paying for something I do not have the use off. The car is still under warranty they need to sort it out.</p>

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